This Privacy Policy governs the manner in which AnomalyRO (Anomaly Ragnarok Online) collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by AnomalyRO.

tl;dr - This is a privacy policy. It's pretty much just here to tell you that we do nothing unusual with your information. We're providing these tl;dr sections because auto-generated privacy policies couldn't possibly be any more boring to read.

Personally Identifiable Information

We may collect personal identification information from Users in a variety of situations, including, but not limited to, when Users register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, billing address, and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, though it may prevent them from engaging in certain Site related activities.

tl;dr - We only collect personal data when it's necessary for account registration and processing payments. If you don't create an account, we don't collect any personal data.

Non-personally Identifiable Information

We may collect non-personally identifiable information about Users when they interact with our Site or with the AnomalyRO game server. Non-personally identifiable information may include the browser name, the type of computer and other technical information about Users means of connection to our Site or services, such as the operating system and the Internet service providers utilized and other similar information.

tl;dr - We involuntarily receive your IP address and information about your browser when you visit the website. Your IP and MAC address are also logged when you connect to the server via our game client.

Browser Cookies

Our Site may use "cookies" to enhance User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.

tl;dr - We may use browser cookies when you use the website. For some reason we're required to inform you of this, even though it's impossible to maintain a login session without them.

How We Use Collected Information

We may collect and use a User's personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.

tl;dr - We use your information to contact you when it's relevant, and to process payments. We literally do nothing else with it unless you explicitly give us permission to do so.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

All transactions are processed through a gateway provider and are not processed on our servers.

tl;dr - We use various forms of encryption to protect your data whenever it's reasonable. Payments are processed by a 3rd party so we never see your credit card information.

How We Share Your Information

We do not sell, trade, or rent Users' personally identifiable information to others. We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

tl;dr - We don't.

Third Party Websites

Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

tl;dr - Sometimes when you click on a link it takes you to another website. Imagine that. We do not manage or hold responsibility for any external websites that may be linked to on our site.

Changes to this Privacy Policy

AnomalyRO has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

tl;dr - We're very unlikely to make any changes to this policy beyond spelling/grammar fixes. We'll update the document date when we do that because we're required to do so.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

tl;dr - If you continue to use our website without reading this policy, you still implicitly agree to it. Primarily because we have no way of knowing if you've read it or not.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at

This document was last updated on May 17, 2018.