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Processing error #DBD0104.

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Hi, sorry for the late reply! This error occurs when running the client in a virtualized environment (such as a Sandboxie or VirtualBox). Unfortunately they're not supported by our client at this time, so you'll need to run the client directly on your system.


If you're not using a virtual machine on purpose, but you're using Windows 10 Pro, you may need to disable Hyper-V to get the client to work. You can do that by following these steps:


1) Open the Start Menu and search "Windows Features", then click "Turn Windows features on or off"

2) Uncheck "Hyper-V" in the list

3) Click OK to save the changes and restart your computer


You can re-enable it at any time by following these same steps and checking it instead of unchecking it, so it's safe to make this change if you're not currently using Hyper-V for anything.

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